Client Policies
These policies are designed to ensure a safe, respectful, and seamless experience for every client.
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All new clients begin with a complimentary consultation.
During the consultation, clients may choose to wear makeup for reference or bring inspiration photos reflecting their preferred style. If you do not typically wear makeup, arriving without makeup is perfectly fine.
Same-day procedures may be available depending on availability and suitability.
Appointment availability is offered only after consultation approval.
Appointments are confirmed once the required deposit is received.
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A non-refundable deposit is required to secure all appointments.
Deposits are applied toward the total service cost.
The remaining balance is due at the time of service.
Accepted payment methods include credit/debit card, cash, and approved digital payment platforms.
Payment details will be provided once an appointment is approved.
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At least 48 hours’ notice is required to cancel or reschedule an appointment.
Cancellations or changes made with insufficient notice will result in forfeiture of the deposit.
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Clients arriving more than 15 minutes late may need to reschedule.
Late arrivals or no-shows will result in forfeiture of the deposit.
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All deposits are non-refundable.
Services rendered are non-refundable.
Results vary by individual, and refunds will not be issued based on dissatisfaction or personal preference.
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Clients must be 18 years of age or older.
Certain medical conditions, medications, or skin concerns may affect eligibility.
Permanent makeup services are not performed on clients who are pregnant or breastfeeding.
Eligibility is reviewed during consultation to ensure safety and suitability.
A valid government-issued ID may be required.
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All procedures are performed following strict sanitation and hygiene standards.
Single-use, disposable needles and supplies are used for every client.
Professional-grade pigments and equipment are utilized.
Client safety, comfort, and well-being are always the top priority.
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Aftercare instructions will be provided prior to and after your appointment.
Healing timelines and results vary by individual and procedure.
Pigment may appear darker initially and soften as healing progresses.
Longevity depends on skin type, lifestyle, and aftercare compliance.
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Services may be declined or discontinued if a client is deemed unsuitable or if safety concerns arise.
All decisions are made in accordance with professional standards and with client well-being as the priority.